SRIPAY PRIVACY POLICY

Last Updated: 04/04/2024 

Introduction

Boswin Consultancy and Investment Private Limited, the company behind SriPay, is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information about you when you use our SriPay website, mobile applications, and payment services.

Information We Collect

In our interactions with consumers and clients, we gather personal data that we consider necessary to comprehend your financial requirements and to run our business.
Sensitive information—such as your ethnic origin, religious or philosophical views, membership in trade or political associations, or health—is generally not collected by us, and we would never do so without your permission. 


We may collect the following categories of personal information from you:

Identity Data
- Full name, username, gender, date of birth, government ID numbers

Contact Data
- Billing address, delivery address, email address, telephone numbers

Financial Data
- Bank account numbers,income information, transaction history

Technical Data
- IP address,browser type and version, device information

Usage Data
- Services accessed, usage patterns, download history, activity logs

We collect this data when you register an account, make payments, participate in promotions, submit inquiries or indirectly through cookies and other tracking technologies when you visit our platforms.


How We Use Your Information

We use the information we collect to provide, maintain, and improve our SriPay platform and services, process payments and transactions, communicate with you, and for other legitimate business purposes.


We use your personal data for the following purposes:

- To provide the SriPay payment services and process transactions
- To verify your identity and conduct fraud monitoring/prevention
- To personalize your experience and offer relevant marketing
- To handle customer support requests and grievances
- To undertake research, analytics and product development
- To comply with legal/regulatory obligations like anti-money laundering

We will only process your personal data if we have a lawful basis for doing so, such as your consent, contractual necessity, legal obligations or our legitimate business interests.

Data Security

SriPay integrates the payment applications of Alipay, China’s most popular payment and lifestyle application which incorporates payments via QR codes, as opposed to cash or credit cards. SriPay guarantees seamless and secure payments by integrating the financial configurations fulfilled by Alipay.

SriPay is in-built with secure verifications mode for its users, such as password-protected logins and OTP verified confirmations, ensuring that all data secured every SriPay Merchant portal is retained and solely accessible to the merchant and/or persons authorized by the merchant. 

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

Sharing Your Information


We may disclose your personal information to third parties in the following circumstances:

Service Providers
We engage trusted third parties to perform services like technology, delivery, payment processing, marketing etc. on our behalf. They are contractually obligated to handle data securely.

Legal Compliance
We may share your information with government authorities, regulators or law enforcement if required by applicable laws, court orders or legal processes.

Corporate Transactions
User data may be transferred as an asset in case of merger, acquisition, bankruptcy or restructuring event.

Affiliates
We may share data within our corporate family of companies to provide integrated services and promotions.

Advertising Partners
Limited data may be shared with ad networks for interest-based advertising purposes.

Your Consent
We will disclose your data to any other third party if we have your explicit consent to do so.

Data Transfers
Your personal data may be transferred and processed outside your home country for the purposes described above in accordance with applicable data protection laws.

Data Security
We implement industry-standard administrative, technical and physical security measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet or data storage is 100% secure. 

Your Choices

You may have the right to access, update, or delete your personal information, or to opt-out of certain communications or data processing activities. You can exercise these rights by contacting us at the email or address provided below.


You have certain rights regarding your personal data, including:

- Accessing and updating your data
- Objecting to or restricting certain data processing activities
- Requesting data portability to another service
- Withdrawing consent for optional data processing
- Erasing your data if there are no legitimate grounds for retaining it

To exercise these rights, please contact our Data Protection Officer using the information below. 

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and, if necessary, obtaining your consent.

Improving our products and services

At SriPay, we strive to provide paramount services to ensure that you obtain the maximum benefits of obtaining payments via Alipay. If you feel that our services are not meeting your expectation levels, please do not hesitate to reach out to us via email at contact@sripay.lk with your suggestions.

Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Boswin Consultancy and Investment Pvt Ltd
12, 2nd Lane, Beddagana Road, Pita kotte, Sri Lanka
Phone: +94 76 664 1614, +94 76 703 5500
Email: contact@sripay.lk 

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